MSO Webinars

Get Schooled! Participate in MSO’s FREE CE Webinars

Advance your education and earn the credit you deserve with MSO’s new webinar series. Designed with your schedule in mind, this year’s line-up offers a streamlined approach to learning while helping to fulfill your continuing education requirements. Featuring fewer but more impactful events – up to 3 CE units per webinar – with sessions led by expert presenters covering relevant, high-value topics.

Upcoming webinars

WILDFIRES: WHAT TO KNOW AND WHAT TO DO
May 21, 2026 – 2:00 p.m. to 3:00 p.m. ET (1 hour)

Presenter:
Seth Burstein
RedZone

Seth Burstein, former FCAS and MBA, is Chief Revenue Officer at RedZone, an organization uniquely positioned to provide wildfire risk products and services to the insurance industry.

He joined RedZone in 2023 as Vice President of Sales. Prior to RedZone, Seth co-founded multiple companies and worked on actuarial teams at Liberty Mutual and Aon. He holds a BA in Economics and Mathematics from Yale University and an MBA from Babson College.

About the webinar:

Wildfires are increasing in number, severity, and duration – in the United States and globally – driven by driven by climate change-induced heat, droughts, and drier conditions.

Seth’s dynamic presentation gives insurance professionals an edge in understanding:

  • Why wildfires matter, with a look at loss and exposure trends and influences.
  • Underwriting and rating essentials, including location and property factors, vulnerability, and risk appetite.
  • Models, tools, and monitoring.
  • Insurance coverages and communications.
  • Case example and action playbook.

Register now for this informative event.

AI AND INSURANCE: WHAT INSURERS NEED TO KNOW
October 14, 2026 – 2:00 p.m. to 3:00 p.m. ET (1 hour)

Presenters:
Elizabeth P. Retersdorf, Partner
Day Pitney, LLP

Elizabeth Retersdorf advises clients in complex commercial disputes and regulatory matters, with a focus on insurance and reinsurance issues. She has represented clients in multiple state and federal jurisdictions. In addition, she maintains a strong regulatory practice, representing clients before the Connecticut Insurance Department. Elizabeth earned her JD at Yale Law School after graduating summa cum laude from Rice University. She is admitted by the State of Connecticut and US Court of Appeals for the District of Columbia Circuit, and is a member of the Connecticut Bar Association.

Ashley Picker Dubin, Counsel
Day Pitney, LLP

Ashley Picker Dubin counsels clients providing practical and strategic advice on electronic discovery (eDiscovery) and information governance (IG) processes. With over a decade of eDiscovery experience, Ashley is a frequent speaker at conferences, continuing legal education (CLE) courses, seminars, and webcasts. She earned her JD from New England School of Law, and BA from Goucher College. Ashley is admitted by State of Connecticut; State of Maryland; US District Court, District of Connecticut; and US District Court, District of Maryland.

About the webinar:

Artificial intelligence is rapidly reshaping the insurance industry, with applications spanning underwriting, claims handling, fraud detection, customer service, and operational efficiency. As insurers adopt AI-enabled tools, they face a growing set of legal, regulatory, governance, and risk-management questions. This program will examine the practical implications of AI use in the insurance sector, with particular attention to compliance, documentation, fairness concerns, vendor management, data governance, and emerging coverage issues.

Designed for attorneys, claims professionals, compliance personnel, and insurance industry decision-makers, this session will provide a practical framework for evaluating how AI is being used within insurance organizations and where legal and operational risk is most likely to arise. The discussion will also address best practices for governance, human oversight, and internal controls, as well as key considerations when advising insurers on implementation, contracting, and enterprise risk.

Register now for this informative event.

EMERGING ISSUES
November 17, 2026 – 1:00 p.m. to 2:00 p.m. ET (1 hour)

Presenter:
Sue C. Quimby, CPCU, AU, CIC, CPIW, CLP-A, DAE, AIS, ACR
MSO, Inc.

Sue Quimby has been in the insurance industry since May 1977. She is a licensed property / casualty producer with experience at several New Jersey agencies, handling all aspects of property and casualty insurance. Sue has been on the MSO, Inc. team since 1991, now serving as Senior Vice President – Media, Client Relations, Product Development, and National School Director. Sue writes articles for industry publications, conducts training, and is involved in marketing to prospective member companies.

She has done numerous presentations for organizations such as CPCU and PAMIC, and taught in-person and virtual versions of the IAIP public speaking course, Confidence While Communicating. She regularly teaches CE and non-CE classes for various entities. Sue is active in a number of industry organizations, currently serving as International Vice President
for the International Association of Insurance Professionals (IAIP) and on the Board of the NJ Chapter of the CPCU Society for over 30 years.

She has won numerous awards and scholarships from IAIP, including International Insurance Professional, Region I Customer Service Professional, and Region I Rookie of the Year.

About the webinar:

The world is constantly changing. Insurance professionals must stay on top of these changes in order to best provide coverage for their clients. This course will review a number of emerging issues that impact current and future insurance exposures.

Register now for this informative event.

2026 CE Webinar Schedule

March 12          Professional Ethics – Not Just for Agents; 3 hours, presented by Sue Quimby
April 8               Roofing Inspections and Coverage Considerations; 2 hours, presented by Nils Deacon and Mary Beegle
May 21              Wildfires – What to Know & What to Do; presented by Seth Burstein, Redzone
October 14        AI and Insurance: What Insurers Need to Know; presented by Elizabeth Retersdorf, Day Pitney
November 17   Emerging Issues; 3 hours, presented by Sue Quimby

CHECK BACK FOR DETAILS AND REGISTRATION

Watch past webinars