MSO Webinars

Get Schooled! Participate in MSO’s FREE CE Webinars

Advance your education and earn the credit you deserve with MSO’s new webinar series. Designed with your schedule in mind, this year’s line-up offers a streamlined approach to learning while helping to fulfill your continuing education requirements. Featuring fewer but more impactful events – up to 3 CE units per webinar – with sessions led by expert presenters covering relevant, high-value topics.

Upcoming webinars

PROFESSIONAL ETHICS – NOT JUST FOR AGENTS
March 12, 2026 – 1:00 p.m. to 4:00 p.m. ET (3 hours)

Presenter:
Sue C. Quimby, CPCU, AU, CIC, CPIW, CLP-A, DAE, AIS, ACR
MSO, Inc.

Sue Quimby has been in the insurance industry since May 1977. She is a licensed property / casualty producer with experience at several New Jersey agencies, handling all aspects of property and casualty insurance. Sue has been on the MSO, Inc. team since 1991, now serving as Senior Vice President, Product Development Analyst, and Director of MSO’s Continuing Education school. In addition to product development responsibilities for MSO and member companies, Sue writes articles for industry publications (more than 175 have been published), conducts training, and is involved in marketing to prospective member companies.

She has done numerous presentations for organizations such as CPCU and PAMIC, and taught in-person and virtual versions of the IAIP public speaking course, Confidence While Communicating. She regularly teaches CE and non-CE classes for various entities. Sue is active in a number of industry organizations, currently serving as International Vice President for the International Association of Insurance Professionals (IAIP) and on the Board of the NJ Chapter of the CPCU Society for over 30 years. She has won numerous awards and scholarships from IAIP, including International Insurance Professional, Region I Customer Service Professional, and Region I Rookie of the Year.

About the webinar:

This course is designed to increase insurance producers’ understanding of ethical principles needed to guide their actions, and application of those principles to practices employed in delivery of insurance services. Several case studies are included.

Register now for this informative CE event.

ROOFING INSPECTIONS AND COVERAGE CONSIDERATIONS
April 8, 2026 – 1:00 p.m. to 3:00 p.m. ET (2 hours)

Presenters:
Nils Deacon
MSO, Inc.

Nils has been with MSO since 1981 as an inspector. He currently handles management of the Inspections and Rating Services. As a Senior Inspector, Nils provides inspections for schedule rating and short form reports.

He serves as a principal member on three NFPA Technical Committees: Automotive and Marine Service Stations, Portable Fire Extinguishers, and Assembly Occupancies.

Drawing on Nils’ first-hand inspection experience, this segment of the course:

  • Guides attendees to a clearer understanding of roof types, components of roof systems, and roofing materials and associated costs
  • Discusses emerging roofing materials that support sustainability and boost energy efficiency
  • Lends insight into key requirements of building code
  • Goes deep into considerations for physical and drone inspections, including AI.

Mary Beegle
MSO, Inc.

Mary joined MSO in 2019 and has advanced to the role of Vice President National Programs and Senior Product Development Analyst. She has been involved in the insurance industry since 1980, primarily in underwriting and management roles for regional companies. During that time, Mary attained AIS, ARe, AU, CIC, CISR, and CPCU designations and held a producer’s license. She also has a background in freelance writing, editing, creative collaboration, and business consulting.

About this segment of the webinar:

The insurance professional bears dual responsibility in protecting the policyholder’s property and the company’s bottom-line. Never has the roofing aspect of insurance played a larger role or drawn more attention than in today’s marketplace. This segment of the webinar is designed to help agents, underwriters, and adjusters identify vital aspects of roof risk to provide appropriate coverages.

You will leave this presentation with a competitive edge in evaluating roofing attributes of Personal and Commercial risks. Discussion will cover:

  • Building owner considerations in selecting a roofing system
  • How roofing material, installation, and age, as well as geography, impact underwriting risk
  • Critical questions to ask at application
  • Coverage considerations
  • Underwriting challenges

Register now for this informative CE event.

2026 CE Webinar Schedule

March 12          Professional Ethics – Not Just for Agents; 3 hours, presented by Sue Quimby
April 8               Roofing Inspections and Coverage Considerations; 2 hours, presented by Nils Deacon and Mary Beegle
May 21              Wildfires – What to Know & What to Do; presented by Seth Burstein, Redzone
October 14        AI and Insurance: What Insurers Need to Know; presented by Elizabeth Retersdorf, Day Pitney
November 17   Emerging Issues; 3 hours, presented by Sue Quimby

CHECK BACK FOR DETAILS AND REGISTRATION

Watch past webinars