MSO Webinars
Get Schooled! Participate in MSO’s FREE CE Webinars
Advance your education and earn the credit you deserve with MSO’s new webinar series. Designed with your schedule in mind, this year’s line-up offers a streamlined approach to learning while helping to fulfill your continuing education requirements. Featuring fewer but more impactful events – up to 3 CE units per webinar – with sessions led by expert presenters covering relevant, high-value topics.
Upcoming webinars
ROOFING INSPECTIONS AND COVERAGE CONSIDERATIONS
April 8, 2026 – 1:00 p.m. to 3:00 p.m. ET (2 hours)
Presenters:
Nils Deacon
MSO, Inc.
Nils has been with MSO since 1981 as an inspector. He currently handles management of the Inspections and Rating Services. As a Senior Inspector, Nils provides inspections for schedule rating and short form reports.
He serves as a principal member on three NFPA Technical Committees: Automotive and Marine Service Stations, Portable Fire Extinguishers, and Assembly Occupancies.
Drawing on Nils’ first-hand inspection experience, this segment of the course:
- Guides attendees to a clearer understanding of roof types, components of roof systems, and roofing materials and associated costs
- Discusses emerging roofing materials that support sustainability and boost energy efficiency
- Lends insight into key requirements of building code
- Goes deep into considerations for physical and drone inspections, including AI.
Mary Beegle
MSO, Inc.
Mary joined MSO in 2019 and has advanced to the role of Vice President National Programs and Senior Product Development Analyst. She has been involved in the insurance industry since 1980, primarily in underwriting and management roles for regional companies. During that time, Mary attained AIS, ARe, AU, CIC, CISR, and CPCU designations and held a producer’s license. She also has a background in freelance writing, editing, creative collaboration, and business consulting.
About this segment of the webinar:
The insurance professional bears dual responsibility in protecting the policyholder’s property and the company’s bottom-line. Never has the roofing aspect of insurance played a larger role or drawn more attention than in today’s marketplace. This segment of the webinar is designed to help agents, underwriters, and adjusters identify vital aspects of roof risk to provide appropriate coverages.
You will leave this presentation with a competitive edge in evaluating roofing attributes of Personal and Commercial risks. Discussion will cover:
- Building owner considerations in selecting a roofing system
- How roofing material, installation, and age, as well as geography, impact underwriting risk
- Critical questions to ask at application
- Coverage considerations
- Underwriting challenges
Register now for this informative CE event.
WILDFIRES: WHAT TO KNOW AND WHAT TO DO
May 21, 2026 – 2:00 p.m. to 3:00 p.m. ET (1 hour)
Presenter:
Seth Burstein
RedZone
Seth Burstein, former FCAS and MBA, is Chief Revenue Officer at RedZone, an organization uniquely positioned to provide wildfire risk products and services to the insurance industry.
He joined RedZone in 2023 as Vice President of Sales. Prior to RedZone, Seth co-founded multiple companies and worked on actuarial teams at Liberty Mutual and Aon. He holds a BA in Economics and Mathematics from Yale University and an MBA from Babson College.
About the webinar:
Wildfires are increasing in number, severity, and duration – in the United States and globally – driven by driven by climate change-induced heat, droughts, and drier conditions.
Seth’s dynamic presentation gives insurance professionals an edge in understanding:
- Why wildfires matter, with a look at loss and exposure trends and influences.
- Underwriting and rating essentials, including location and property factors, vulnerability, and risk appetite.
- Models, tools, and monitoring.
- Insurance coverages and communications.
- Case example and action playbook.
Register now for this informative event.
2026 CE Webinar Schedule
March 12 Professional Ethics – Not Just for Agents; 3 hours, presented by Sue Quimby
April 8 Roofing Inspections and Coverage Considerations; 2 hours, presented by Nils Deacon and Mary Beegle
May 21 Wildfires – What to Know & What to Do; presented by Seth Burstein, Redzone
October 14 AI and Insurance: What Insurers Need to Know; presented by Elizabeth Retersdorf, Day Pitney
November 17 Emerging Issues; 3 hours, presented by Sue Quimby
CHECK BACK FOR DETAILS AND REGISTRATION
Watch past webinars
- Professional Ethics – Not Just for Agents – Passcode: 2hh3$O0M
- Picking the Right Farm Policies and Underwriting – Passcode: 9Tj8*tQn
- Dangers Lurking in Claims Made Policies – Passcode: 6THZBT5&
- Professional Ethics – Not Just for Agents – Passcode: .1As!53k
- Evolution of BOP – Passcode: Uns0Kav.
- Third Party Litigation Funding, Litigation Reforms, and Other Litigation Themes – Passcode: feig59%=
- Soft Skills, Strong Leadership: A Dynamic Connection
- Houses of Worship: Mitigation Strategies for Common Fire and Liability Hazards – Passcode: @L35h$0M
- Introduction to the Modern Flood Insurance Marketplace – Passcode: +U1h05^*
- The Fraud World We Live In – Passcode: Y2^WG5mp
- Handling Suspicious and Enhanced Claims by Contractors – Passcode: NYq1G.S!
- Emerging Leaders and Strategic Team Building
- De-Stress for Success – Passcode: 0*D5acq6
- Defending the Transportation Accident – Passcode: xKjq79.#
- Navigating the Complexities of Aging Care – Passcode: Passcode: bpz?M0^i
- The Art and Science of Hiring
- Impact of Climate Change on Insuring Risks – Passcode: n*PVR5=1
- Addressing Conflict to Build Team Unity
- AI’s Impact on Claim Frequency – Passcode: tWD0^?D0
- Overview of Bad Faith Claims – Passcode: *r!k6fsW
- Employee Fraud – Passcode: S%@1^8YC
- Underwriting Assessment of Automatic Sprinkler Systems – Passcode @9Hq?&8w
- Discover Hidden Talent
- The Emerging Cannabis Industry and its Potential Impact Upon the Nation – Passcode 6Am3u*z9
- Improving Workplace Teamwork
- Commercial Auto Insurance: The “Paradox of Safety” and the MSO Response – Passcode 5?Dn^082
- Emerging Issues 2021 – Passcode ie2f6eX@
- Managing Remote Teams
- COVID-19 Litigation – Past, Present, and Future
- Who’s at Home? What’s at Home? Trends in Residential Construction & Occupancy
- 7 Things You Need to Do to Develop Your Team
- A Moving Target: Gun Violence, Liability, and Insurance
- Animals and Insurance: New Sensitivities, New Concerns, New Opportunities
- Business Interruption Claims in the Covid-19 World
- Cannabis: Ethics, Law and Dual Sovereignty
- Cash, Kudos, or Pizza… What Motivates Your Staff?
- Combating Reptile Tactics in Personal Injury Litigation
- Commercial Auto
- Competitive Products – New Products; Enhancements; Tailoring
- Conflict Resolution for Teams
- Cryptocurrency and Coverage: The New Digital Frontier – Passcode R.hwi56%
- Data Strategies – Demystified, A Business Perspective
- Employee and Client Retention Strategies
- Employee Retention Strategies for Keeping Top Talent
- Making our Roads Safer by Accurately Measuring Driver Risk
- Move Your Mission Forward with Succession Planning
- Remote Etiquette

