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FOR IMMEDIATE RELEASE: OCTOBER 2013
MSO PARTNERS WITH PT&C


Glen Rock, NJ - MSO®, Inc. (The Mutual Service Office, Inc.) has announced that they have partnered with PT&C Forensic Consulting Services, P.A.

Established in 2004, PT&C Forensic Consulting Services assists insurance companies, government agencies, insurers, owners and self-insured entities with claims management solutions on a national and global basis. Headquartered in Atlanta, Georgia, PT&C offers a wide range of services including forensic engineering, fire/explosion investigations, large loss investigations, building consulting, project/construction management and CAT response. According to Grover Davis, President of PT&C Forensics, “We are pleased to partner with MSO, bringing individual strengths to collectively serve the insurance industry.”

MSO CEO Jan Scites adds “We are delighted to have PT&C join as a vendor partner. They have industry recognition for forensic engineering and investigations. PT&C brings to our member companies a very important expertise.”

MSO is the oldest continuously operating property/casualty rating service bureau, providing product development and rating services to the insurance industry since 1944. MSO has long been an industry leader, offering programs that are comprehensive and easy to use. MSO’s plain language programs save companies money by clearly excluding coverage for claims that were never intended to be paid. Consistency of policy wording between the programs also makes claims handling easier.

MSO will work with companies to customize the program to meet a company’s marketing and underwriting requirements.

For information on PT&C, contact Janet Benjamin at MarketingInfo@ptcinc.com, or on the web at www.ptcinc.com.

For information on all of the programs and services offered by MSO, call Sue C. Quimby, CPCU.



FOR IMMEDIATE RELEASE: SEPTEMBER 2013
MICHAEL FARON JOINS MSO BOARD OF TRUSTEES


Glen Rock, NJ - MSO®, Inc. (The Mutual Service Office, Inc.) is pleased to announce the addition of Michael L. Faron to their Board of Trustees. Mr. Faron currently serves as New England Commercial and Arkansas Business Unit Leader of Norfolk & Dedham Group (N&D) based in Dedham, MA, whose member companies serve the property casualty interests of policyholders in five states.

Mr. Faron has served in several capacities at Norfolk and Dedham since joining the company in 1997. He is a graduate of Holy Cross University. Prior to N&D, Mr. Faron worked for several other insurance companies. He is also a U.S. Navy veteran.

When asked about joining the MSO Board, Mr. Faron responded: “I’m excited to join MSO’s Board of Trustees and welcome the opportunity to contribute to ongoing efforts to expand MSO’s products and geographic reach while continuing to deliver the same high quality product development and rating services.”

According to MSO Board Chairman Don Applegate, “We are delighted to have Mike Faron join the MSO, Inc. Board of Trustees. Mike’s claims and product development experience will bring fresh perspectives to achievement of the MSO Strategic Goals.”

MSO is the oldest continuously operating property/casualty rating service bureau, providing product development and rating services to the insurance industry since 1944. MSO has long been an industry leader, offering programs that are comprehensive and easy to use. MSO’s plain language programs save companies money by clearly excluding coverage for claims that were never intended to be paid. Consistency of policy wording between the programs also makes claims handling easier.

MSO will work with companies to customize programs to meet a company’s marketing and underwriting requirements.

For information on all of the programs and services offered by MSO, call Sue C. Quimby, CPCU.



FOR IMMEDIATE RELEASE: AUGUST 2013
MSO INTRODUCES PET SERVICES BOP


Glen Rock, NJ - MSO®, Inc. (The Mutual Service Office, Inc.) is expanding the specialty Businessowners (BOP) programs they offer to include an endorsement for Pet Services. The pet services option is in addition to programs already available for such exposures as Bed and Breakfasts, Restaurants, Self Storage, Landlords, Condominium Owners, Dry Cleaners, Funeral Directors and Home Businesses. The specialty BOPs are designed to address exposures unique to each class of business.

Pet grooming and other pet services operations are becoming increasingly popular, with the establishment of businesses that provide pet day care and pet boarding services. Pet services operations range from individuals who walk dogs to multistate franchises providing multiple services. Mobile pet grooming is also increasing in popularity.

The Coverage For Pet Services endorsement tailors coverage for pet services including grooming, day care and other such services. The endorsement is designed to be used with either the standard BOP or the Home Business BOP. Coverage enhancements include coverage for client’s lock replacement to replace or rekey locks, and police department fees charged to respond to accidental activation of an alarm at clients’ premises. Other coverages include loss of client’s property due to dishonest acts of employees of the pet service, loss of employees’ tools, and household pets that are lost while in the care, control or custody of the pet service. Other covered expenses include emergency veterinary care, burial and cremation and emergency relocation. There is an option to provide Loss of Income/Loss to Pet Grooming Equipment coverage, covering income lost due to damage to a vehicle containing permanently installed pet grooming equipment, or to the permanently installed equipment itself. Liability coverage is extended to the legal liability arising out of the pet grooming or pet services operation.

MSO’s plain language programs save companies money by clearly excluding coverage for claims that were never intended to be paid. Consistency of policy language between the programs also makes claims handling easier.

MSO is the oldest continuously operating property/casualty rating service bureau, providing product development and rating services to the insurance industry since 1944. MSO has long been an industry leader, offering programs that are comprehensive and easy to use. MSO’s plain language programs save companies money by clearly excluding coverage for claims that were never intended to be paid. Consistency of policy wording between the programs also makes claims handling easier.

MSO will work with companies to customize programs to meet a company’s marketing and underwriting requirements.

For information on all of the programs and services offered by MSO, call Sue C. Quimby, CPCU.



FOR IMMEDIATE RELEASE: AUGUST 2013
RANDALL PETERS AND JEFFREY KUCERA JOIN MSO BOARD OF TRUSTEES


Glen Rock, NJ - MSO®, Inc. (The Mutual Service Office, Inc.) is pleased to announce the addition of two new members to their Board of Trustees: Randall (Randy) Peters and Jeff Kucera.

Mr. Peters currently serves as President/CEO of Allegany Insurance Group whose two member companies serve the property casualty interests of policyholders throughout New York and Pennsylvania. Since joining the Allegany team in 2005, Randy has led the Group through two mergers, an affiliation and the implementation of a new processing system. The Group utilizes an underlying base of employee knowledge combined with technology solutions to expand products and territories while maintaining underlying quality and profitability. Randy also serves as a director of the Pennsylvania Association of Mutual Insurance Companies.

Mr. Kucera recently retired as an Actuarial Consultant from Towers Watson. During his 37 years in the industry, Jeff worked with various MSO member companies as well as Top Ten insurance companies. He has served on several Casualty Actuarial Society and American Academy of Actuaries committees, and is a past chair of the North Carolina Property Rating Committee, as well as having served on the Florida Citizens Underwriting and Actuarial Committee. Jeff has given speeches on a variety of personal lines ratemaking topics.

When asked about joining the MSO Board, Mr. Peters responded: “I look forward to serving on the MSO, Inc. Board of Trustees during this exciting period of growth and change for the company.” Mr. Kucera stated: “I feel honored to be elected and look forward to working with the other members of the Board and staff members of MSO.”

According to MSO Board Chairman Don Applegate, “We are delighted to have Randy Peters and Jeff Kucera join the MSO, Inc. Board of Trustees. They bring excellent industry experience and knowledge to the Board as MSO continues its national expansion.”

MSO is the oldest continuously operating property/casualty rating service bureau, providing product development and rating services to the insurance industry since 1944. MSO has long been an industry leader, offering programs that are comprehensive and easy to use. MSO’s plain language programs save companies money by clearly excluding coverage for claims that were never intended to be paid. Consistency of policy wording between the programs also makes claims handling easier.

MSO will work with companies to customize programs to meet a company’s marketing and underwriting requirements.

For information on all of the programs and services offered by MSO, call Sue C. Quimby, CPCU.



FOR IMMEDIATE RELEASE: JULY 2013
MSO PARTNERS WITH IDP


Glen Rock, NJ - MSO®, Inc. (The Mutual Service Office, Inc.) has announced that they have partnered with insurance software provider IDP. Established in 1949, IDP serves small and medium size property/casualty insurers. Based in Wyncote, PA, IDP offers InsuraSphere, an Internet-based Software as a Service (SaaS) platform for small to medium property and casualty insurers.

According to IDP's, Sr. Vice President, Joe Friend, "IDP is pleased to be named a Vendor Partner of MSO. We have worked with MSO for over 40 years on behalf of our policy suite system and statistical reporting clients. MSO is always professional and very pleasant to deal with. We look forward to our continued relationship with MSO."

MSO CEO Jan Scites adds "We are delighted to have IDP join as a vendor partner. IDP has provided product and services to the MSO member base for many years. Their statistical services have continued to expand and offer the small carrier additional reporting capabilities."

MSO is the oldest continuously operating property/casualty rating service bureau, providing product development and rating services to the insurance industry since 1944. MSO has long been an industry leader, offering programs that are comprehensive and easy to use. MSO's plain language programs save companies money by clearly excluding coverage for claims that were never intended to be paid. Consistency of policy wording between the programs also makes claims handling easier.

MSO will work with companies to customize the program to meet a company’s marketing and underwriting requirements.

For information on IDP, contact Joe Friend at (267) 620-2312, or on the web at www.IDPnet.com. E-mail jfriend@idpnet.com

For information on all of the programs and services offered by MSO, call Sue C. Quimby, CPCU.



FOR IMMEDIATE RELEASE: JUNE 2013
MSO PARTNERS WITH NEXXUS SOLUTIONS GROUP


Glen Rock, NJ - MSO®, Inc. (The Mutual Service Office, Inc.) has announced that they have partnered with Nexxus Solutions Group.

Based in Orlando, FL, Nexxus Solutions Group, LLC is a managed repair network servicing the Insurance Industry and their customers. Nexxus Solutions Group’s national network encompasses mitigation companies, contractors and service providers, who mitigate, repair or restore the damage caused by a residential or commercial loss with a two-year workmanship warranty. Their network members go through an in-depth credentialing process ensuring they are licensed, carry the appropriate insurance and pass criminal background checks. Nexxus Solutions Group manages the claim from start to finish, offering reduced loss costs and cycle times to the Insurer and a higher satisfaction level and peace of mind to the Insured.

According to Nexxus Solutions Group, CEO Rick Hayne, “We are excited about our partnership with MSO offering seamless repair solutions to this very important and growing market. Our dedication and commitment to favorably impacting loss and expenses, reducing cycle times and providing outstanding service fits well with MSO and their member companies.”

MSO CEO Jan Scites adds “Nexxus provides a valuable service to the insurance industry with their managed repair network. We are delighted to have them join as a vendor partner. ”

MSO is the oldest continuously operating property/casualty rating service bureau, providing product development and rating services to the insurance industry since 1944. MSO has long been an industry leader, offering programs that are comprehensive and easy to use. MSO’s plain language programs save companies money by clearly excluding coverage for claims that were never intended to be paid. Consistency of policy wording between the programs also makes claims handling easier.

MSO will work with companies to customize the program to meet a company’s marketing and underwriting requirements.

For information on Nexxus Solutions Group, contact Linda Falcone, Senior Vice President, lfalcone@nexxussg.com or 407-402-0740.

For information on all of the programs and services offered by MSO, call Sue C. Quimby, CPCU.



FOR IMMEDIATE RELEASE: MAY 2013
MSO PARTNERS WITH TOWN & COUNTRY COMPUTER SERVICES


Glen Rock, NJ - MSO®, Inc. (The Mutual Service Office, Inc.) has announced that they have partnered with Town & Country Computer Services (TCCS).

Town and Country Computer Services (TCCS), established in 1985 serves property/casualty insurers across the United States and in the Virgin Islands. Based in Schenectady, NY, TCCS offers a web-enabled policy management system called INS PRO Advantage. Advantage may be licensed in modules or as a custom-built package. TCCS continues to provide state-of-the-art tools to make processing insurance easier and offers exceptional quality support. Their continued success is based on building long-term relationships with their clients and offering a system that grows with the customer, continuously returning value on their investment.

According to Town & Country’s Financial and Marketing Manager, Mike Krug, "We are very excited about our partnership with MSO. As a result, we will be able to expand our products into new markets, offering carriers additional support for insurance products. TCCS offers real value to the carriers allowing them to compete in an ever-changing industry while remaining competitive with the larger regional carriers."

MSO CEO Jan Scites adds "Town & Country provides valuable programs and services to the insurance industry. We are delighted to have them join as a vendor partner."

MSO is the oldest continuously operating property/casualty rating service bureau, providing product development and rating services to the insurance industry since 1944. MSO has long been an industry leader, offering programs that are comprehensive and easy to use. MSO’s plain language programs save companies money by clearly excluding coverage for claims that were never intended to be paid. Consistency of policy wording between the programs also makes claims handling easier.

MSO will work with companies to customize the program to meet a company’s marketing and underwriting requirements.

For information on Town & Country, contact Michael Krug at mkrug@tccs-inspro.com or (800)-388-7779, or on the web at www.tccs-inspro.com.

For information on all of the programs and services offered by MSO, call Sue C. Quimby, CPCU.



FOR IMMEDIATE RELEASE: MARCH 2013
MSO OFFERS WIDE SPECTRUM OF BOP POLICIES


Glen Rock, NJ - MSO®, Inc. (The Mutual Service Office, Inc.) recently announced the expansion of their specialty Businessowners (BOP) programs to include Funeral Directors and Dry Cleaners. This is in addition to programs already available for such exposures as Bed and Breakfasts, Restaurants, Self Storage, Landlords, Condominium Owners and Home Businesses.

Designed for main street type businesses, the MSO BOP combines property and liability provisions and conditions in one form. MSO will work with companies to customize the program to meet a company’s marketing and underwriting requirements.

MSO’s BOP is a self-contained package policy. Property and liability coverages and conditions are combined in one main form. A highlight of all MSO BOPs is the Declarations Supplement. Rather than burying dollar limits in the main coverage form, they are clearly shown on the Declarations Supplement. These Declarations Supplements are easily customized to meet a company’s underwriting and marketing guidelines.

Highlights of the flexible MSO Businessowners policy include:

  • Separate coverage forms designed specifically for Residential or Commercial Condominium Associations, Landlords, Bed and Breakfasts.
  • A Named Perils version which provides named perils coverage on buildings as well as business personal property.
  • Restaurant, Dry Cleaners, Funeral Directors’ and Self Storage BOP options.
  • Business Income coverage on an Actual Loss Sustained basis which may also be written with dollar limits, or deleted entirely.
  • Easily customizable Declarations Supplements showing coverage limits to help agents market to clients.
  • True exclusions, with exceptions shown as Supplemental Coverages, to help avoid confusion.
  • Coverage enhancements to include automatic coverage for Building Code/Law and Building Glass.
  • The ability to provide “All Risk” contents coverage, but exclude theft.
  • A streamlined rating structure that enables agents to rate a policy in minutes.

MSO has long been an industry leader, offering programs that are comprehensive and easy to use. MSO’s plain language programs save companies money by clearly excluding coverage for claims that were never intended to be paid. Consistency of policy language between the programs also makes claims handling easier.

MSO is the oldest continuously operating property/casualty rating service bureau, providing product development and rating services to the insurance industry since 1944. MSO has long been an industry leader, offering programs that are comprehensive and easy to use. MSO’s programs are designed to be easily customized. MSO will work with companies to customize the program. MSO will continue to expand by making additional programs available in the 48 contiguous states.

For information on all of the programs and services offered by MSO, call Sue C. Quimby, CPCU.