FOR IMMEDIATE RELEASE: JANUARY 2012
MSO PARTNERS WITH MARIPOSA

Glen Rock, NJ - MSO^®, Inc. (The Mutual Service Office, Inc.) has announced that they have partnered with Mariposa Insurance Services Ltd., a leading independent adjusting firm.

For over 15 years, Mariposa has offered premier CAT and daily adjusting services to insurance companies through a nationwide network of trained and qualified adjusters. A highlight of Mariposa’s operation is their web-based claims management service. Mariposa specializes in daily property and casualty claims and complete catastrophe support. They also offer custom TPA services, call center services and a variety of other business process outsourcing services for insurance companies.

According to Richard Atchity, Business Development Manager at Mariposa Insurance Services, “We are excited about partnering with MSO to bring claims solutions to MSO members that are unique and cost effective. We feel our dedication to high performance with reduction in claims cost is of great value to MSO members”. Jan Scites, CEO at MSO adds “Mariposa is a welcome addition to our vendor partner program serving the MSO member companies. They bring expert knowledge on CAT claims and claims adjusting.”

For information on Mariposa, contact Richard Atchity at Richard.Atchity@mariposaltd.com or (816) 223-4732. Additional information is available online at www.mariposaltd.com.

MSO is the oldest continuously operating property/casualty rating service bureau, providing product development and rating services to the insurance industry since 1944. MSO has long been an industry leader, offering programs that are comprehensive and easy to use. MSO’s plain language programs save companies money by clearly excluding coverage for claims that were never intended to be paid. Consistency of policy wording between the programs also makes claims handling easier. MSO will work with companies to customize the program to meet a company’s marketing and underwriting requirements.

For information on all of the programs and services offered by MSO, call Sue C. Quimby, CPCU.

FOR IMMEDIATE RELEASE: DECEMBER 2011
MSO INTRODUCES FARMOWNERS PROGRAM IN ARKANSAS

Glen Rock, NJ - MSO^®, Inc. (The Mutual Service Office, Inc.) is introducing the 2011 Farmowners program in Arkansas. The program is being used by a member company that recently entered the state. MSO currently has a Farmowners program filed in New Jersey, Pennsylvania, Delaware, and Maryland. An updated version will be filed in these and other states shortly. MSO’s Farmowners is approved for both Commercial and Personal Lines in Arkansas.

The Farmowners Program is a self contained package type policy that includes property and liability coverages that provide coverage comparable to the common industry commercial farm programs, but in a format following that used by MSO for all its Personal and Commercial Lines.

The MSO Farmowners program is designed for ease of use and meets the needs of the farmowner who resides on a farm and has a small farming operation on the covered premises. A highlight of the updated program is the introduction of a new main policy form that provides coverage for a farm, but excludes dwelling coverage. This can be used when the farm is insured separately from the dwelling.

The MSO Farmowners program includes special enhancements not found in a commercial farm property and/or monoline commercial farm liability program. These enhancements include:

• Scheduled Household Personal Property
• Valuable Articles - Furs, Jewelry, Silverware
• Work Interruption
• Watercraft Liability
• Horse Boarding Coverage

MSO's plain language programs save companies money by clearly excluding coverage for claims that were never intended to be paid. Consistency of policy language between the programs also makes claims handling easier.

MSO is the oldest continuously operating property/casualty rating service bureau, providing product development and rating services to the insurance industry since 1944. MSO has long been an industry leader, offering programs that are comprehensive and easy to use. MSO will work with companies to customize the program to meet a company's marketing and underwriting requirements.

For information on all of the programs and services offered by MSO, call Sue C. Quimby, CPCU.

FOR IMMEDIATE RELEASE: NOVEMBER 2011
MSO INTRODUCES HOMEOWNERS PROGRAM IN MAINE

Glen Rock, NJ - MSO^®, Inc. (The Mutual Service Office, Inc.) has announced that their unique Homeowners program has been approved in Maine.

Highlights of the flexible MSO Homeowners Program include:

• A single Common Provisions Form, including all common policy conditions, applies to all Coverage Forms (such as MHO 3,4 & 6). Specific causes of loss, dollar limits of liability, and provisions unique to a specific form are shown in the individual Coverage Forms and not hidden in the main Common Provisions Form.
• Building Code coverage built in.
• Easily customizable Coverage Forms showing coverage limits to help agents market to clients.
• True exclusions, with exceptions shown as Supplemental Coverages, to help avoid confusion.

MSO's plain language programs save companies money by clearly excluding coverage for claims that were never intended to be paid. Consistency of policy language between the programs also makes claims handling easier.

MSO is the oldest continuously operating property/casualty rating service bureau, providing product development and rating services to the insurance industry since 1944. MSO has long been an industry leader, offering programs that are comprehensive and easy to use. MSO will work with companies to customize the program to meet a company's marketing and underwriting requirements.

MSO will continue to expand by making additional programs available in a growing number of states.

For information on all of the programs and services offered by MSO, call Sue C. Quimby, CPCU.

FOR IMMEDIATE RELEASE: OCTOBER 2011
MSO ANNOUNCES PARTNERSHIP WITH TRANSITIONING TO GREEN

Glen Rock, NJ - MSO^®, Inc. (The Mutual Service Office, Inc.) is pleased to announce their partnership with sustainability experts Transitioning to Green, LLC (www.transitioningtogreen.com). Transitioning to Green’s services comprise a wide range of best practices and practical tools to enable organizations to develop and implement green and sustainable business practices, systems and processes.

Headquartered in Montville, NJ, the company provides a comprehensive portfolio of training and consulting services to help companies gain competitive advantage by integrating sustainability into all aspects of their organization to maximize the triple bottom line of People, Planet, and Profits.

According to Jeana Wirtenberg, Ph.D., President and CEO of Transitioning to Green, LLC: “We are excited to embark on a partnership with MSO. We believe MSO’s commitment to service and industry leadership positions us to make a major positive impact on the insurance industry and MSO member companies.

Jan Scites, CEO at MSO, Inc. commented: “Our partnership with Transitioning to Green provides access to outstanding services related to the industry move to green by our members. We are delighted to work with the team from Transitioning to Green.”

MSO is the oldest continuously operating property/casualty rating service bureau, providing product development and rating services to the insurance industry since 1944. MSO has long been an industry leader, offering programs that are comprehensive and easy to use. MSO’s plain language programs save companies money by clearly excluding coverage for claims that were never intended to be paid. Consistency of policy wording between the programs also makes claims handling easier.

MSO will work with companies to customize programs to meet a company’s marketing and underwriting requirements.

For more information on Transitioning to Green, contact Jeana Wirtenberg (jwirtenberg@optonline.net).

For information on all of the programs and services offered by MSO, call Sue C. Quimby, CPCU.

FOR IMMEDIATE RELEASE: SEPTEMBER 2011
MSO WELCOMES NORTHERN KENTUCKY HOME INSURANCE

Glen Rock, NJ - MSO^®, Inc. (The Mutual Service Office, Inc.) is pleased to welcome our newest member company, Northern Kentucky Home Insurance Company (NKHI). Domiciled in Alexandria, KY, the company was founded over 100 years ago as Campbell County Farmer’s Fire Insurance Company, serving the needs of homeowners in Campbell County, KY. In 2004, the company assumed its current name, to reflect their expanded coverage area, including Bracken, Boone, Campbell, Grant, Kenton and Pendleton Counties. The company still operates as a cooperative.

Northern Kentucky Home Insurance Company was introduced to MSO by another member company president, Art Meadows of Panhandle who has been working with NKHI as part of the newly developed BriteCore Mentoring Program. This program is specifically designed to provide the high level of technology offered by the BriteCore system for smaller companies. MSO is proud to be the forms supporter of the mentoring program and NKHI is the first company to successfully launch the BriteCore web base operating system under this program.

Bob Kopich, Northern Kentucky’s Business Manager, says they chose MSO because “MSO provided us with very helpful suggestions and great service during the evaluation process of the products we will need to further our growth. They kept their promises, and they were able to offer their services and products at fair and reasonable prices. We are delighted to be in partnership with them, and look forward to a long and fruitful relationship with MSO.”

Jan Scites, MSO’s CEO commented “We are pleased to welcome Bob Kopich and the Northern Kentucky Team as an MSO member company. They have an excellent reputation with their insureds and have been strong corporate supporters of their local community.”

MSO is the oldest continuously operating property/casualty rating service bureau, providing product development and rating services to the insurance industry since 1945. Their plain language programs save companies money by clearly excluding coverage for claims that were never intended to be paid. Language consistency between the various programs akes claims handling easier.

For information on all of the programs and services offered by MSO, call Sue C. Quimby, CPCU.